READ OUR FAQ

TRAP Milano is a real-time adventure to be played in a group.
The goal is to complete the adventure in 60 minutes.
Each adventure has a unique setting, a different story, actions to perform and a purpose to complete different from all the others.
To do this, team members must cooperate with each other, seek creative solutions to the problems that will arise, use logic and intuition.
In case of need we will provide you with help during the game to make your experience unique and fun.

You must be at the shop EXACTLY at the starting time indicated on your booking.
We have waiting rooms in case you arrive before, but we can’t guarantee that someone is not using them in that moment and you have to wait outside the structure.
In case you arrive late, we will do everything to make you play 60 minutes, but (only with respect) of the players of the next games we can not guarantee the regular running of the game for its entire duration.
Please, let us make all happy and be at the shop EXACTLY at the indicated time.
We thank you in advance for your puntuality.

The game lasts 60 minutes.
Before the game you watch a movie (in English) with the introduction to the game and a brief description of the rules for participating; once finished the game you might also want to take a picture of your team and we would love to have some time to explain you the game.
You will have to calculate about an hour and a half of time for it all.
We remind you that you must be courteously punctual and arrive EXACTLY at the time indicated in your booking.

Absolutely yes. To cancel your appointment the easiest way is to respond to the email we sent you at the time of your booking and use the appropriate link for cancellation.
All changes must be made at least 24 hours in advance of the start time of your game.
If you can not view the email or the link contained in it, please send us an email to info@trapmilano.it with your name and time in which you have booked and we will cancel your reservation.
To change your booking, please cancel the existing one first and proceed to the new booking through the online booking procedure.

Reservations are managed online directly on our website.
Click on the BOOKING section and choose the adventure you prefer.
Choose the available time that best meets your needs.
After you have decided the date and time of your booking, fill the form with your details and we will send you a confirmation e-mail to the address you have provided.
Be careful to put your detail correctly!

Each escape room has a minimum and maximum number of players.
The ideal team is 4–5 players for adventures up to 6 players, and 10 players for large-capacity rooms.

Room details:

• Midnight Game: 2–4 players
• Maya Temple: 2–5 players
• The Tomb: 2–6 players
• Inferno: 3–5 players
• Antarctica: 3–6 players
• Winter Fairy Tale: 3–6 players
• The Cabin in the Woods: 3–6 players
• Ministry of Magic: 6–12 players

In some rooms, one extra player above the recommended maximum may be allowed, subject to staff approval.

In our opinion the ideal team is composed of 3/4 players for adventures from 2 to 5, while 4/5 players make up the ideal team for adventures from 3 to 6.
Our rooms are playable by a minimum and maximum number of players, in detail: Tomb: 2-6 player; Antarctica and Maya Temple: 3-5 player; Cabin in the forest and Fire & Ice: 3-6 player; Pirate Cave: 7-13 player.
Only one extra player is allouded over the maximum ammount fixed.

Our escape rooms are suitable for all ages.
We recommend a minimum age of 12 due to puzzle complexity.
Children under 12 can play if accompanied by an adult.
Thriller and horror rooms are recommended for ages 14+ because of their atmosphere and content, but younger players are still welcome.
All adventures are designed for families and mixed-age groups.

Unfortunately it is not possible.
In all games there are tasks that require the cooperation of a minimum of 2 team mate.

Certainly. Our activity is perfect for team building sessions, thanks to our game the team members can have fun under the motto "together is better", cooperation is essential to be able to proceed in the adventure.
Our offer for companies includes one (or more) simultaneous game sessions in the various adventures available at one of our locations, or in both.
The activity is billed as corporate team building and is fully deductible from balanceshit.
We invite you to organize your Team Building together by sending us an email at info@trapmilano.it.

All the adventures, in all their aspects, are available in Italian and English.
The games does not need any specific language to be playable, but one of the team member should understand the rules and be able to comunicate in English.

No dress code required, confortable is nicer.
Avoid shoes with high heels.

The game is not based on fear, but in solving puzzles and testing your skills, in any case all our rooms are equipped with an anti-panic button to open all the doors. You will be monitored by one of our operators throughout the duration of your game.
NOTICE: presence of a strobe light in the adventure "The Tomb".

The game is all about solving puzzles and using your logical and intuitive skills to get out of the room, no special physical skills are required.
Strength will not help you: you will need the power of your mind!

Absolutely yes, in all the rooms we have air conditioning in summer and heating in the cold months.

We have 2 venues, so please check carefully witch is the adress of the game you booked. Google maps can be tricky!

Congratulations! Many mothers played with us while they were pregnant precisely because the activity is not based on physical effort and does not involve "excessive fright".
However, you must consult your doctor in these cases because we are not the ones who indicate the suitability of the activity in these cases.